Mouldings One craftsmen are second to none. With hundreds of years of combined experience, we take enormous pride in producing the finest quality products. Mouldings One products are warranted to be free from defects in material and workmanship for one year.
If there is any damage during shipment and is visible at arrival, please have the delivery driver note the damage before signing for the proof of delivery receipt. If your order is damaged to the point where it is unusable, refuse the shipment and we will produce a replacement order and ship it to you as soon as possible. If there is concealed damage to your order and you find the product to be unacceptable, please notify Mouldings One within one business day.
Unfinished wood products must be finished within one week after delivery to maintain wood stability and to be covered under warranty.
All wood products must be maintained under stable temperature and humidity conditions to remain under warranty. Excessive heat, dryness, or sudden temperature changes can cause twisting, cupping, or warping and will not be covered under warranty. Do not expose wood to extremely high, low, or fluctuating humidity. A relative humidity of 30-50% is ideal. Do not expose wood to rain or snow as water spots could show up after finishing and voiding the warranty.
Wet or damp concrete, plaster, and drywall can transmit moisture to unfinished wood which could lead to swelling, joint separation, or warpage and will not be covered under warranty.
Any defective products must be returned to Mouldings One for repair or replacement at our discretion.
Wet or damp concrete, plaster, and drywall can transmit moisture to unfinished wood which could lead to swelling, joint separation, or warpage and will not be covered under warranty.
Any defective products must be returned to Mouldings One for repair or replacement at our discretion.